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Punjab Government to launch website for addressing complaints

Apr16
2011
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LAHORE: On the direction of the Punjab Chief Minister, the government is going to launch a website (www.cspc.gop.pk) for prompt action on peoples’ complaints against the government departments and others.

The website titled Chief Secretary’s Petition Cell is being launched in view of people’s complaints which are not being entertained by the government departments.

It was informed during a meeting of DCOs presided by Punjab Chief Secretary Javed Mahmood held here at the Civil Secretariat on Saturday. The meeting was also attended by the Secretary Local Government, the Secretary Services and District Coordination Officers of all 35 districts of the province.

The meeting was told that in addition to this, all 35 districts would have computerised complaints cells equipped with the latest software.

All these computers would be connected with the central cell namely Chief Secretary’s Petition Cell to be established at the Civil Secretariat Lahore. In case of no action on any complaint, the Chief Secretary would himself take notice against the officials concerned.

The Post has learnt that with the establishment of the Chief Secretary’s Petition Cell, the aggrieved persons or party did not need to come to Lahore rather they would get justice by filing their complaints at their respective DCO offices.

The meeting also reviewed extensively the preparation of the lists of eligible families for the Food Stamp Scheme in all the districts. The Chief Secretary was briefed by DCOs about the progress of their respective districts in this regard.

The scheme is scheduled to be launched on August 14 by Chief Minister Shahbaz Sharif. Javed Mahmood also briefed the DCOs about the food schemes, on which the Punjab government has already allocated Rs 22 billion, which would help around 2 million poor families across the province. During the meeting the speed of registration of primary schools was discussed and the Chef Secretary ordered DCOs to be more efficient.

In the meeting, it was conveyed that the post of divisional formation officer at the forest department had been restored on the line of director education.

During the meeting, DCOs were asked to get vacated lands of the live stocks encroached or grabbed by the land grabbers.

Talking to The Post after the meeting, Chief secretary Javed Mahmood said that the cell and the website were being developed shortly in the wake of government’s policy to provide quick and cheap justice to the people at their door steps.

“It would ensure speedy dispensation of justice, he added.

He warned that no government officials would be allowed to use dilly dally tactics while disposing of complaints of the deserving people.

Source: The Post, 27/7/2008

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